What we build
- Voice agentsAI receptionists that answer every call, book appointments and qualify leads in a natural voice, day and night.0 missed
- Workflow automationThe copy-paste between your tools, done by agents: invoices booked, CRM updated, reports sent.31 h
- Support agentsChat and email agents that answer from your docs and order data, and close the ticket when they can.68%
- AI knowledge baseOne search box over your drive, wiki and inbox that answers in plain words, with sources.9 s
- Custom AI appsInternal tools built around a model: proposal writers, quote builders, lead scorers.4 wks
Featured case · Northwind Dental+38%A voice agent that books 38% more appointmentsFlowcraft
- Reading the inbox
- Routing leads
- Booking invoices
- Agents live
- Trigger
- Agent
- Open
Home
About
Operations people who build agents.
We ran operations teams before we built agents for them. That is why we start with the work, not the model.
- 2021
- founded
- 60+
- agents live
- 12
- builders
About
Operations people who build agents.
We ran operations teams before we built agents for them. That is why we start with the work, not the model.
- 2021
- founded
- 60+
- agents live
- 12
- builders
Our story
We build the agents we wished we had.
Flowcraft started in 2021 when our founders, both operations leads, spent a year automating their own teams' busywork. The tools were powerful but the projects kept failing for the same reason: nobody had mapped the work first.
So we built a studio that does it the other way round. We sit with your team, find the hours, then design, build and run the agents that take them back — with the logs and hand-over rules an operations lead would demand.
What we believe
- 01
Start with the work
We map the process before we touch a model. Most wins come from the boring middle of a workflow.
- 02
Keep a person in the loop
Every agent knows when to hand over, with a draft, and every action is logged.
- 03
Measure in hours
We report hours saved and errors caught, every month, in your own tools.
- 2021
- founded in New York
- 60+
- agents in production
- 31 h
- saved per person, monthly
- 12
- people, all builders
The team
Ran operations at two scale-ups before building the agents she wished she had.Nadia RahmanHead of Automation
Builds voice and workflow agents; obsessed with logs and hand-over rules.Kofi MensahLead AI Engineer
Maps processes with clients and turns them into agent specs.Ingrid SolbergSolutions Designer
Connects agents to CRMs, help desks and finance tools without breaking them.Mateo AlvarezIntegrations Engineer
Our story
We build the agents we wished we had.
Flowcraft started in 2021 when our founders, both operations leads, spent a year automating their own teams' busywork. The tools were powerful but the projects kept failing for the same reason: nobody had mapped the work first.
So we built a studio that does it the other way round. We sit with your team, find the hours, then design, build and run the agents that take them back — with the logs and hand-over rules an operations lead would demand.
What we believe
- 01
Start with the work
We map the process before we touch a model. Most wins come from the boring middle of a workflow.
- 02
Keep a person in the loop
Every agent knows when to hand over, with a draft, and every action is logged.
- 03
Measure in hours
We report hours saved and errors caught, every month, in your own tools.
- 2021
- founded in New York
- 60+
- agents in production
- 31 h
- saved per person, monthly
- 12
- people, all builders
The team
Ran operations at two scale-ups before building the agents she wished she had.Nadia RahmanHead of Automation
Builds voice and workflow agents; obsessed with logs and hand-over rules.Kofi MensahLead AI Engineer
Maps processes with clients and turns them into agent specs.Ingrid SolbergSolutions Designer
Connects agents to CRMs, help desks and finance tools without breaking them.Mateo AlvarezIntegrations Engineer
Clients
60+operations teams run on our agents
Northwind DentalVoice agent+38% appointments booked
Drag to spin
- Northwind Dental: +38% appointments booked
- Ledgerly: Month-end close in 2 days
- Oakline Home: 71% of tickets solved by AI
- Vantage Legal: Every precedent in 9 seconds
- Brightpath Realty: Every lead answered in 40 s
- Halcyon Travel: A 24/7 booking desk
- Meridian Health: 0 missed calls after hours
- Fieldstone: 31 h back per person, every month
- Kinetic Labs: +22% product activation
- Summit Freight: 1,900 invoices a week
- Arbor & Co: Quotes 3x faster
- Luma Studio: Proposals drafted from calls
Clients
60+operations teams run on our agents
Northwind DentalVoice agent+38% appointments booked
- Northwind Dental: +38% appointments booked
- Ledgerly: Month-end close in 2 days
- Oakline Home: 71% of tickets solved by AI
- Vantage Legal: Every precedent in 9 seconds
- Brightpath Realty: Every lead answered in 40 s
- Halcyon Travel: A 24/7 booking desk
- Meridian Health: 0 missed calls after hours
- Fieldstone: 31 h back per person, every month
- Kinetic Labs: +22% product activation
- Summit Freight: 1,900 invoices a week
- Arbor & Co: Quotes 3x faster
- Luma Studio: Proposals drafted from calls
Free automation audit
Ready when you are.
Tell us where the hours go. In 20 minutes we will show you the three automations worth building first, and what they would save.
No slides. No obligation. Replies within 2 hours.
Free automation audit
Ready when you are.
Tell us where the hours go. In 20 minutes we will show you the three automations worth building first, and what they would save.
No slides. No obligation. Replies within 2 hours.